Our Guarantee...

At The Diamond Guys we want you to be completely satisfied with your experience. We understand that our loyal clients return time and again because of excellent quality, service and the comfort of knowing they have dealt with a dependable company. Our “Satisfaction Guarantee” includes the following:

  • Only 18-Karat Gold, Platinum or sterling silver are used in our jewellery.
  • Shoulder and Halo diamonds used are F-H in colour and VS2-SI2 in clarity.
  • All setting are either by Microscope or ‘Precision set’ – a term used to describe a setting technique in which diamonds are all perfectly aligned to reflect light at the same angle in order to create ultimate brilliance.
  • All diamonds used in our jewellery are sourced from “Non- Conflict” areas or mines, and are sourced under the guidelines as set forth by the United Nations. Click here to learn more about the Kimberley Process.
  • 14-Day Money Back guarantee*
  • 12-month workmanship and materials guarantee*

In addition to the above guarantee we also provide the following free of charge services

  • Free sizing for 24 months**
  • Free cleaning and inspections for 24 months
  • Free Global Insurance for 12 month underwritten by Chubb**

ABOUT US

The Diamond Guys is part of an international network of diamond miners, cutters and jewellery craftsmen, all committed to supplying you with the best value for the money when it comes to diamonds and diamond jewellery available in Australia.

CONTACT INFO

Suite 303/566 St Kilda Road, Melbourne VIC 3000

Mon. - Fri. 9:00am - 5:30pm (all other times by appointment)

GET SOCIAL

© 2016 Thediamondguys.com.au | All Rights Reserved.
TOP