Contact Us

    Post purchase

    Our Guarantee…

    At The Diamond Guys we want you to be completely satisfied with your experience. We understand that our loyal clients return time and again because of excellent quality, service and the comfort of knowing they have dealt with a dependable company. Our “Satisfaction Guarantee” includes the following:

    • Only 18-Karat Gold, Platinum or sterling silver are used in our jewellery.
    • Shoulder and Halo diamonds used are F-H in colour and VS2-SI2 in clarity.
    • All setting are either by Microscope or ‘Precision set’ – a term used to describe a setting technique in which diamonds are all perfectly aligned to reflect light at the same angle in order to create ultimate brilliance.
    • All diamonds used in our jewellery are sourced from “Non- Conflict” areas or mines, and are sourced under the guidelines as set forth by the United Nations. Click here to learn more about the Kimberley Process.
    • 14-Day Money-Back Guarantee*
    • Lifetime manufacturing warranty*
    In addition to the above guarantee, we also provide the following free of charge services
    • Free sizing**
    • Free cleaning and inspections for the lifetime of the ring.
    Post purchase

    We are a Q Certified Jeweller and assist you in creating a Q Report policy when you pick up your jewellery so that you are insured before you walk out the door.

    Read more about the Q Report or Get an Instant Quote now.